⚡
Won’t charge
Confirm the outlet works, dock power is connected, contacts are clean and the robot is seated correctly. Check the app for battery or dock messages.
These are general checks, not universal repair instructions. The model manual and on-screen error guidance take priority.
〰
Weak suction
Check bin fill, filter condition, brush chamber and accessible air path. A clogged or damp filter can reduce airflow.
↻
Moves in circles
Inspect wheels and accessible sensors for debris, then restart according to the manual. Note any navigation or wheel error code.
⌁
Brush not spinning
Switch off, remove trapped hair and check that the brush is seated correctly. Stop if the motor or housing appears damaged.
⌖
Map or route problems
Check sensor cleanliness, lighting where relevant, floor clutter and whether the dock has moved. Review the app's map recovery steps.
◍
Mop or dock issue
Check tanks, tray seating, mop attachment and approved solution. Stop if there is unexplained leakage near electrical parts.
If the robot repeatedly reports a critical fault, overheats, emits a burning smell or has battery damage, stop troubleshooting and seek manufacturer or qualified repair support.