Routine
Build a simple maintenance rhythm
Make brush, filter, sensor and dock checks part of your household routine without over-cleaning parts that should stay dry.
Read maintenance guide ↗The care library
Useful answers for everyday robot problems.
Start with the symptom you see, then confirm each step against the manual for your model.
Fault finding
When a robot stops mid-clean
Record the error, inspect accessible wheels and brushes, then use the model's troubleshooting instructions.
Troubleshoot a fault ↗
Decisions
Repair, replace a part or replace the robot?
Compare the likely fault, parts availability, labour cost, age and remaining warranty before deciding.
Explore repair support ↗Frequently asked questions
How often should I clean a robot vacuum?
It depends on model, run time, floor type and pets. Many manufacturers recommend frequent brush and filter checks, but the manual and app maintenance counters are the authority for your device.
Can I rinse my robot vacuum filter?
Only if the exact filter and model instructions say it is washable. Some filters must never be rinsed. A filter that is washable must dry completely before it is reinstalled, unless the manual says otherwise.
Should I buy a replacement battery online?
Confirm the exact model, battery specification, warranty position and seller quality. Do not open or repair a lithium battery pack yourself. If the battery is swollen, damaged or unusually hot, stop using the robot.
Does RobotG Vacuum represent the brands listed?
No. RobotG Vacuum is an independent guidance brand and is not affiliated with or endorsed by the manufacturers named on this website.