Effective date: 27 October 2026
This policy describes how RobotG Vacuum (“we”, “us” or “our”) may handle personal information when you visit robotgvacuum.com or contact us. Before publication, the site operator should confirm the legal entity, operating address, contact email, service providers and actual data practices.
Information you provide
If you contact us, you may provide your name, email address, robot brand and model, enquiry details and information you choose to include. Please do not send passwords, payment card details or unnecessary sensitive information.
How information may be used
- To read and respond to your enquiry.
- To provide requested guidance and maintain communication records.
- To protect the website, prevent abuse and meet applicable legal obligations.
- To understand site performance only where appropriate analytics have been configured lawfully.
Legal basis and sharing
Depending on the circumstances, processing may be necessary to respond to your request, fulfil a contract, comply with law, or pursue legitimate interests. Information may be handled by hosting, email, security or analytics providers where those providers are actually used and appropriately governed. We do not state that a particular provider is used unless configured by the site operator.
Retention and security
Information should be retained only for as long as reasonably needed for the stated purpose or legal obligations. Appropriate technical and organisational safeguards should be used, although no internet transmission can be guaranteed completely secure.
Your rights
Depending on your location and applicable law, you may have rights to access, correct, erase, restrict or object to certain processing, and to complain to a data protection authority. Contact the website operator using the verified contact details published on this site.
Children and international transfers
This website is intended for a general audience and is not designed to collect children's personal information. If information is processed across borders, the operator should ensure any required safeguards are in place.
Changes and contact
This policy may be updated as the website or its services change. Add and verify the operator's legal name and monitored privacy contact before launch; do not publish unmonitored or invented contact details.